Shipping & Returns
Shipping Policy
For standard delivery, you can expect shipping within 3-5 business days from your order date (business days are Monday-Friday, excluding Holidays). You’ll receive an email with tracking information when your order is shipped. Please allow up to 5 business days to receive your tracking information. MAKE SURE TO INCLUDE YOUR EMAIL WHEN PLACING YOUR ORDER.
WE ONLY SHIP WITH IN THE USA
All shipping done through USPS.
Return & Exchange Policy
For any factory defected product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: Products can be returned only in the country in which they were originally purchased; and the following products are not eligible for return, exchange or refund:
-All CROCHET ITEMS
These are the items you can win in our GAMES, BUILD A BOX AND MYSTERY BOX live shows.
-LIGHT PULSE AUX CABLE
-ANY COSMETIC PRODUCTS
This includes ALL MAKE-UP
-BATH PRODUCTS
For information about returning or exchanging pearl jewelry send all questions to email below.
Contact us with any issues you have at: stacyforet@stacyscrazyshackllc.store
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